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General FAQ
Food Safety



  Frequently Asked Questions
 

1. Should I wash my SNAPWARE® containers before using them?
Yes, we do recommend washing all containers before storing food in them. Please follow the directions that came with your container or click here for Care & Use Instructions.

2. How can I remove the product barcode sticker?
Before washing, use a hair dryer to heat the label. Then peel it off. You can also use any type of oil or any product specially designed to remove adhesive stickers.

3. Where can I purchase SNAPWARE® containers?
Please click here for a list of Retailers of SNAPWARE® Containers.

4. Is it OK to wash SNAPWARE® containers in the dishwasher?
Airtight Canisters, Make-A-Gift® jars, and Pet Treat jars are NOT dishwasher safe – Hand Wash only. Snap ‘N Serve® containers are dishwasher safe. Place lids on the top rack only. Please refer to the care & use instructions that came with your containers for further details or click here for Care & Use Instructions.

5. Is it safe to microwave food in my SNAPWARE® containers?
Airtight Canisters, Make-A-Gift® jars, and Pet Treat jars are not designed for use in the microwave. Snap ‘N Serve® containers are microwave safe. Lift latches to vent. This allows air to circulate through the container. Please refer to the care & use instructions that came with your container for further details or click here for Care & Use Instructions. For comprehensive food safety information, click here to visit our food safety section.

6. Can I use my SNAPWARE® containers in the freezer?
Yes, all SNAPWARE® containers are designed for use in the freezer and refrigerator.

7. I am a retailer. How can I purchase wholesale?
Please contact jjudge@snapware.com or call Customer Service at (800) 334-3062.

8. Can you mail me a catalog?
We do not offer a printed catalog, but all of our current products are featured under Products & Shopping. If you are a retailer, please contact jjudge@snapware.com or call Customer Service at (800) 334-3062.

9. What type of plastic is my SNAPWARE® container?
Airtight Canisters, Make-A-Gift® jars, and Pet Treat jars are made from polyethylene teraphthalate (PET). The lids are made from polypropylene, and the gasket seals are made of sanoprene. Snap ‘N Serve® containers are made from polycarbonate. The lids are made from polypropylene. Snap ‘N Stack containers and lids are made from polypropylene.

10. What color lids are available?
Airtight canisters are available with white lids. A range of lid colors complement Pet Treat jars and Make-A-Gift® jars. Snap ‘N Serve® comes with clear lids with blue latches. Snap ‘N Stack lids come in either green or red. Lid colors are not customizable; they are only available as pictured.

11. How can I replace a broken lid?
Please see the Warranties section.

12. My SNAPWARE® container is defective. How can I replace it?
Please see the Warranties section.



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